Vudu, a video service launched by Walmart, is being acquired by Fandango. Check out the letter they just sent out to customers, as well as a Q&A about the changes beneath it.
Hi Vudu customers,
We have some exciting news to share with you!
Vudu has entered into an agreement to be acquired by Fandango, the ultimate digital network for all things movies & TV.
While there will be many more exciting things to share in the months ahead, nothing about the Vudu experience is changing – your movie & TV library is safe, and you will continue to have access to all your Vudu apps across your favorite devices.
Vudu will continue to deliver an amazing experience, and we promise that the future will bring more new features, offerings, and other benefits as we join the Fandango family. In the meantime, you can find more details here.
Sincerely,
Vudu team
____________________
Fandango to Purchase Vudu
1. Was Vudu purchased by Fandango? What does this mean for me?
Vudu has entered an agreement to be purchased by Fandango, the ultimate digital network for all things movies & TV. Vudu will continue to deliver an amazing experience; and we promise that the future will bring new exciting features, offerings, and other benefits. All your movies & TV shows will be safe on Vudu. You’ll continue to have access to them as always, across millions of devices.
2. Is Vudu shutting down?
No, we are not shutting down the Vudu service. Your movie and TV library on Vudu is safe. You will continue to have access to it as always.
3. Are my movies & TV library collections safe?
Yes. All the movies and TV shows you own on Vudu will still be there. You will continue to have access to them as always.
4. Can I still redeem digital copies on Vudu?
Yes, as always, you can redeem your digital copies at Vudu. InstaWatch auto redemptions at Walmart will continue to be supported.
5. Are my promotions codes, and offers still valid?
Yes, all your promotions codes and offers are still valid. Please follow the listed instructions to redeem them.
6. I signed up using my Walmart.com account. Will it still work?
Yes, you can continue using your Walmart.com account credentials to sign in to the Vudu service. In the months ahead, we will explore ways to bring great online entertainment experiences to our users.
7. I use Vudu on my Roku. Will that change?
Rest assured, nothing about your experience on any Vudu apps across devices will be different.
8. Vudu offers me new release movies before they are available on subscription services. Will that change?
Nothing about how and when we offer new releases or catalog titles will change. You will have the same great assortment anytime, anywhere.
9. Do you plan to keep both online video services brands – FandangoNow and Vudu – or combine them into one?
Our priority is to ensure that Vudu customers and partners are given the highest level of service during this time of transition. So, there will be no immediate changes to either service. In the months ahead, we will explore ways to bring great online entertainment experiences to our valued customers.